Dropthebos.uk welcomes questions, corrections, and enquiries from UK players and industry partners. As an independent information resource, we cover the Drop The Boss crash game by Mirror Image Gaming — we are not a casino operator, and the scope of what we can help with reflects that. The details below explain what we can assist with, what falls outside our remit, and how long you can expect to wait for a reply.
What We Can Help With
Our team responds directly to enquiries relating to the content published on this site. If your question falls into one of the categories below, we are the right people to contact.
- Content corrections – If an RTP figure, volatility rating, stake limit, or feature description on our pages appears inaccurate, tell us and we will verify it against provider documentation and update where needed.
- Game information – Questions about how Drop The Boss mechanics work, including K-Hole Multipliers, Chaos Mode, the White House Bonus, or the Ante Bet.
- Casino listings – Queries about why a platform appears on our site, or reports that a listed operator may no longer hold a valid UKGC licence.
- Partnership and media – Commercial enquiries, affiliate proposals, and press requests.
- Privacy and data requests – Requests relating to personal data held by this site under UK GDPR.
What We Cannot Help With
We have no access to any casino account, balance, or transaction. We cannot see your deposits, cancel a withdrawal, release a bonus, or intervene in a dispute with an operator. If your issue concerns money or an account, contacting us will only delay a resolution — please go directly to the relevant party instead.
- Account, deposit, or withdrawal issues – Contact the customer support team of the casino where you hold the account.
- Unresolved operator disputes – If the casino cannot resolve your complaint, escalate to an ADR provider or the UK Gambling Commission.
- Game faults or payout errors – These are handled by the operator and the game provider, not by us.
- Gambling harm support – We are not a support service. Free confidential help is available from BeGambleAware (0808 8020 133), GamCare, and GAMSTOP for self-exclusion.
Contact Details
Response Times
We aim to respond to all enquiries within [X] working days. Correction reports are prioritised, as accuracy is the core purpose of this site. To speed things up, please include the page URL and the specific detail in question — this lets us verify the point without a follow-up exchange.